Let's Talk Jobs - State of California (Part 1)
Let's Talk Jobs - SMUD
On the Go... with Oksana Reznik - Workforce Solutions
The City of Elk Grove is accepting
applications for the position of
SENIOR CUSTOMER SERVICES SPECIALIST
$50,513.00 - $67,705.00 Annually
The City of Elk Grove is looking for a positive team-player with proven leadership skills to join our dynamic customer service team at the main cashier’s office in City Hall.
Under general supervision, the incumbent will perform a variety of customer service and cashiering duties in a lead capacity within the Finance Department. Duties will include monthly report preparation, reconciliations, ongoing staff training, and other clerical accounting work related to the area of assignment.
The ideal candidate should be able to provide technical support to staff and will be experienced with high-level customer inquiries to provide immediate resolution. In addition, this person should be able to demonstrate a high level of initiative with strong communication and problem-solving skills.
In order to be considered for this position, applicants MUST attach to their application, an alpha numeric data entry certificate* verifying a minimum of 7,000 KPH (obtained within two years).
Applicants who do not provide the required certificate will not move forward in the recruitment process.
POSSIBLE TESTING LOCATIONS - Due to the current circumstance please call ahead to verify testing options:
AppleOne - 916-483-9180 (appointment required M-F, 8AM -3PM)
Sacramento Works - 916-563-5151 (walk-ins available with program registration)
Elk Grove Unified School District/EGACE - 916-686-7783
Greater Sacramento Urban League/Job Center - 916-286-8600 (call for availability)
To view the full job description and details, please visit our website at: https://www.governmentjobs.com/careers/elkgrove
Filing deadline: 05/28/21
1st Interview: 06/14/21
2nd Interview: 06/16/21
The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism